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250 Westminster Street, Christchurch     Phone: +64 3 385 1971
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Payment Policy

CONFIRMATION:

Tentative bookings will be held for a period of fourteen (14) days, after which time the space may be released without prior notice. Confirmation of all bookings must be in writing. A deposit is required at the time of confirming the Accommodation. The deposit is to be 10% of the estimated Accommodation cost or one nights accommodation which ever is greater will be applied unless otherwise agreed.

CONFIRMED NUMBERS:

Guaranteed minimum numbers of people staying is required fourteen (14) days prior and final numbers are required two (2) working days prior to a arrival date for accommodation. Charges will be based on the number of people for accommodation or the guaranteed number, which ever is greater.

CANCELLATION:

All cancellations must be in writing. Cancellations within fourteen (14) days of the booking may be subject to a cancellation fee. The cancellation fee will be at the Motel Management’s discretion.

PRICE VARIATIONS:

All prices are current at the time of quotation, and every endeavor is made to maintain prices, but they are subject to alteration, particularly when bookings are made well in advance.

INSURANCE:

Organisers are financially responsible for any damage sustained to Complex Property by the client, any of the client’s guests, invitees or other persons. Whilst the Complex will take all the necessary care, it accepts no responsibility for damage or loss of property left in the Motel prior to, during or after your stay.

PACKAGES:

If you are sending any packages, parcels or equipment to the Motel prior to your arrival please notify us in advance. The Complex will not be responsible for packages, parcels or equipment that arrives without prior notification. All packages, parcels or equipment must be

PAYMENT:

Credit facilities may be available on the completion and approval of a credit application form. This form is to be completed and approved at least seven (7) days prior to the function, conference or event. Credit approval is solely at the discretion of the Complex. Unless credit terms have been arranged, full payment by cash, cheque or credit card is required immediately following the conclusion of the your stay.

UNAUTHORISED EXTRAS:

Unless otherwise instructed in writing, the client will be liable for all charges for telephone calls or other services incurred by the client or his agents during the course of there stay.

ROOMS:

We reserve the right to reallocate rooms due to circumstances beyond our control. If final numbers increase or decrease significantly from those advised at the time of reservation, we may substitute a more appropriate room of our choice. We will discuss any changes with you when the decision is made.

RESPONSIBILITY:

Should we be unable to provide facilities reserved due to circumstances beyond our control, no other claim other than the entitlement to a full refund of any deposit may be made. We will endeavor to provide you with reasonable notice.

HEALTH & SAFETY:

The client shall take all practicable steps to comply with the provisions of the Health and Safety in Employment Act 1992 and all other Health and Safety legislation which has or does come into force for any period of the contract. The client will ensure that all its guests or any other person shall comply with the requirements listed above.

All prices listed included GST (Goods and Services Tax)

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